Reachingly

Help & Support

Find answers to your questions and get the help you need to make the most of Reachingly

Frequently Asked Questions

Find quick answers to common questions about Reachingly

How do I connect my email account to Reachingly?

To connect your email account, go to the "Email Connect" section in your dashboard, click "Add Account," and follow the prompts to securely connect your email provider. We support Gmail, Outlook, Yahoo, and other major email services.

What is email warm-up and why do I need it?

Email warm-up is the process of gradually increasing your email sending volume and engagement to build a positive sender reputation. This helps prevent your emails from being marked as spam and improves deliverability rates. Reachingly automates this process for you.

How many email accounts can I connect to Reachingly?

The number of email accounts you can connect depends on your subscription plan. Our Basic plan allows up to 3 email accounts, Pro plan allows up to 10, and Enterprise plans offer unlimited connections. You can upgrade your plan at any time.

Can I personalize emails at scale with Reachingly?

Yes! Reachingly offers powerful personalization features including dynamic variables, conditional content, and AI-powered suggestions. You can personalize subject lines, email body content, and attachments based on recipient data to increase engagement.

How does Reachingly ensure email deliverability?

Reachingly uses multiple strategies to ensure high deliverability: email warm-up, domain authentication (SPF, DKIM, DMARC), spam score checking, list cleaning, and intelligent sending schedules. We also provide detailed analytics to help you monitor and improve your deliverability rates.

What integrations does Reachingly support?

Reachingly integrates with popular CRMs like HubSpot, Salesforce, and Pipedrive, as well as productivity tools like Slack, Google Workspace, and Microsoft 365. We also offer a robust API for custom integrations with your existing systems.

Still Need Help?

Our support team is ready to assist you with any questions or issues you may have.

Contact Support