Reachingly

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Billing & Usage

Help Center Billing & Usage

Billing & Usage Overview

The Billing & Usage section provides a complete overview of your current subscription plan, billing cycle, and available upgrade options. This page is designed to help you understand your usage limits, manage your plan effectively, and track all features associated with your Reachingly subscription.

Billing & Usage

Managing Your Subscription

From the Billing section, you can:

  • Upgrade to a higher plan.
  • Downgrade to a smaller plan (effective at next billing cycle).
  • Cancel your current plan.
  • Compare plan features before making changes.
  • Switch billing frequency (monthly ↔ yearly ↔ lifetime).

This allows full control over your subscription and spending.

Email Outreach Usage

Under your active plan, you can monitor:

  • Emails sent this billing cycle
  • Total allowed emails per month
  • Contacts uploaded
  • Remaining usage balance

This ensures you never exceed your sending limit and can plan your campaign volume accordingly.

Payment & Invoice

The Payment & Invoice section allows you to view, manage, and download all billing-related records associated with your Reachingly account. This area is especially useful for users who need clear tracking of past payments, subscription renewals, team purchases, and official invoices for accounting purposes.

Where to Find Payment & Invoice

Navigate to:

Left Sidebar → Payment and Invoice

Here you will see two sub-sections:

  • Payment History
  • Invoice List

Each section gives visibility into your financial records.

Invoice List

Payment History

The Payment History tab shows a detailed list of all transactions made under your account. This includes subscription payments, plan upgrades, renewals, and other billing-related charges.

✔ What You Can See in Payment History

Each transaction includes:

  • Date
    When the transaction was processed.
  • User Email
    The email address associated with the transaction (useful for multi-user teams).
  • User Name
    Identifies which team member triggered the payment.
  • Amount
    The billed amount for the subscription or purchase.
  • Transaction ID
    Unique reference for payment verification or support inquiries.
  • Status
    Shows whether the payment was Successful, Pending, or Failed.
  • Action
    Options to view or download related documents (varies depending on payment method and gateway).

Why This Section Matters

The Payment & Invoice section ensures:

  • Full transparency of your billing history
  • Easy access to downloadable invoices
  • Quick verification of payment status and amounts
  • Smooth financial reporting and documentation
  • Simplified troubleshooting for billing issues

Whether you're a solo marketer or managing a larger team, this section keeps all financial records clean, organized, and accessible.

Summary

The Billing & Usage section is your command center for all subscription-related settings. From reviewing your current plan to upgrading, canceling, checking usage limits, or managing additional services, everything is organized in one clean dashboard.

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